1. Introduction
Comet ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered cover letter generation service.
2. Information We Collect
2.1 Personal Information
We collect information you provide directly to us:
- Name and email address for account creation
- Resume/CV content and job descriptions you upload
- Personal details included in your documents
- Payment information (processed securely by Stripe)
- Communication preferences and feedback
2.2 Automatically Collected Information
We automatically collect certain information when you use our service:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, features used, time spent)
- Cookies and similar tracking technologies
- Error logs and performance data
3. How We Use Your Information
We use the collected information for the following purposes:
- Provide and maintain our AI-powered services
- Generate personalized cover letters
- Process payments and manage subscriptions
- Improve our AI algorithms and service quality
- Send important service updates and notifications
- Respond to customer support requests
- Ensure security and prevent fraud
- Comply with legal obligations
4. AI Processing and Data Usage
Our service uses artificial intelligence to analyze your information and generate personalized content:
- Your resume/CV is analyzed to extract relevant experience and skills
- Job descriptions are processed to understand requirements and company culture
- AI models generate personalized cover letters
- Generated content is tailored to your specific situation and target role
- We may use anonymized data to improve our AI algorithms
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Payment Processing: Stripe processes your payment information according to their privacy policy
- Service Providers: Trusted third parties who assist in operating our service
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: With your explicit consent for specific purposes
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of data in transit and at rest
- Secure cloud infrastructure with industry-standard security
- Regular security audits and vulnerability assessments
- Access controls and authentication measures
- Employee training on data protection practices
7. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time.
8. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Portability: Export your data in a machine-readable format
- Opt-out: Unsubscribe from marketing communications
- Objection: Object to certain processing activities
9. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.
10. Third-Party Services
Our service integrates with third-party services:
- Stripe: Payment processing (subject to Stripe's privacy policy)
- Analytics: Website analytics and performance monitoring
- Authentication Providers: Google OAuth for account creation
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.
12. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our service. Your continued use of our service after changes constitutes acceptance of the updated policy.
By using Comet, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure of your information as described herein.